Request a return


Request a return

We take great pride in producing beautiful, high-quality products that are fashionable and functional. When things don't turn out as expected, we want to do everything we reasonably can to make things right.


Start a return below

  • We accept returns up to 30 days after delivery for any reason
  • Return shipping is free on all exchanges and returns.  International customers are responsible for all return shipping costs.
  • Returns are processed in approximately 5 business days, once your items are delivered back to https://rexom.shop.
  • Non-Refundable Items:

REPORT A MANUFACTURER DEFECT


If a defect is discovered, please email us at [email protected] with the order number and customer information from the original order. Please include photos of the defect as this will help to expedite the claim process. Please keep in mind that a manufacturer defect is a defect in a product that occurred during manufacturing and does NOT include issues that arise from regular wear and tear.